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Issues with VCC

Scheduled Pinned Locked Moved General Support
vcchelpsupportunity
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  • medievalmermaidM
    medievalmermaidM
    medievalmermaid
    wrote on last edited by
    #1

    Hi, I was trying to open my VCC today but out of the blue I got this error screen while trying to access it: Screenshot 2025-10-15 135127.png

    I've made sure my connection wasn't an issue same with the firewall/antivirus. I don't find any issues there, can anyone else suggest a fix for me?

    1 Reply Last reply
    0
    • F
      F
      FniaPlug
      wrote on last edited by
      #2

      its workin for me so i have no idea

      1 Reply Last reply
      0
      • F
        F
        FniaPlug
        wrote on last edited by
        #3

        maybe resetting the pc might help?

        medievalmermaidM 1 Reply Last reply
        0
        • F FniaPlug

          maybe resetting the pc might help?

          medievalmermaidM
          medievalmermaidM
          medievalmermaid
          wrote on last edited by
          #4

          @FniaPlug i've restarted my pc, i made sure everything was updated 😕

          1 Reply Last reply
          0
          • LemonL
            LemonL
            Lemon
            wrote on last edited by
            #5

            seems alot of peeps are having problems with vcc today, me included

            I don't trade.

            1 Reply Last reply
            0
            • medievalmermaidM
              medievalmermaidM
              medievalmermaid
              wrote on last edited by
              #6

              I did get a message back from support saying it's a known issue right now and they are working to resolve it for a future update.

              1 Reply Last reply
              0
              • F
                F
                FniaPlug
                wrote on last edited by FniaPlug
                #7

                is it because of the windows 10 you think?

                1 Reply Last reply
                0
                • LemonL
                  LemonL
                  Lemon
                  wrote on last edited by
                  #8

                  i think its a windows 11 bug

                  I don't trade.

                  1 Reply Last reply
                  0
                  • LemonL
                    LemonL
                    Lemon
                    wrote on last edited by
                    #9

                    (This is community suggestions)
                    If your VCC is not loading correctly, try uninstalling the following updates: KB5066835 and KB5065789. If your machine is older, you may also need to uninstall KB5066131. As an alternative from the community, you can try using [ALCOM]
                    For the time being, you can also launch the project directly from Unity Hub.
                    To uninstall the updates, open an elevated Command Prompt (run as administrator) and execute the following commands. Remember to restart Windows after applying each action. (Thanks to Myrkur for the information.)
                    wusa /uninstall /kb:5066835
                    {Restart computer}
                    wusa /uninstall /kb:5065789
                    {Restart computer}
                    (Try opening vcc if it dosn't work then..)

                    wusa /uninstall /kb:5066131 (For older machine)

                    I don't trade.

                    1 Reply Last reply
                    1
                    • FilferinipapiniF
                      FilferinipapiniF
                      Filferinipapini
                      wrote on last edited by
                      #10

                      image.png
                      im still having the same problem, i tried unistalling updates and nothing, help

                      SMASHing stuff

                      E 1 Reply Last reply
                      0
                      • FilferinipapiniF Filferinipapini

                        image.png
                        im still having the same problem, i tried unistalling updates and nothing, help

                        E
                        E
                        Excellence25
                        wrote on last edited by
                        #11

                        @Filferinipapini Your problem is different than the OP, connection reset vs refused

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                        0

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